I help infrastructure and operations teams reduce noise, speed up triage, and run with clarity.
I build practical analytics, workflow systems, and AI-enabled automation that improves incident execution, ticket operations, and engineering efficiency.
Operator-led
Metrics-first
Outcome-driven
Low-bureaucracy
How I Can Help
Focused expertise across four pillars of operational excellence.
Operational Efficiency & Execution
Operating model design, cadence optimization, and ownership clarity for high-performing teams.
Metrics, Dashboards & 'Single Source of Truth'
Metrics hygiene, executive reporting, and dashboards that drive decisions.
Jira Workflow & Ticket Hygiene
Intake optimization, prioritization frameworks, automation, and hygiene scoring.
Practical AI for Ops
Triage assistance, classification, summarization, and correlation concepts that work.
Engagement Models
Flexible options designed for different needs and timelines.
Operational Clarity Sprint
2-week intensive engagement
- •Current-state operational map
- •Top bottleneck identification
- •Dashboard & reporting pack
- •30/60/90 day action plan
Advisory Retainer
Ongoing partnership
- •Weekly or biweekly check-ins
- •KPI review and optimization
- •Roadmap guidance
- •On-demand support
Ready to bring clarity to your operations?
Let's discuss how I can help your team reduce noise and improve execution.