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Frequently Asked Questions
How do you structure pricing?
Pricing depends on scope and engagement model. Sprints are typically fixed-fee based on deliverables. Retainers are monthly with defined scope. I'll provide a clear proposal after our discovery call.
How do you handle confidentiality?
I take confidentiality seriously. I'm happy to sign NDAs before any engagement. All client work is anonymized in case studies and never shared without explicit permission.
What's the typical timeline for a sprint?
The Operational Clarity Sprint is designed for 2 weeks of intensive work. This includes discovery sessions, analysis, and delivery of all key artifacts. Longer engagements are scoped based on complexity.
What team size do you typically work with?
I work with teams ranging from 5-person SRE groups to 100+ person operations organizations. The approach scales—the principles remain the same, but implementation adapts to your context.
Do you work onsite or remotely?
I primarily work remotely, which allows for flexible scheduling and efficient use of time. For intensive sprints or workshops, I can arrange onsite sessions when it adds clear value.
How quickly can we get started?
Typically within 1-2 weeks of signing. I maintain limited availability to ensure quality, so I recommend reaching out early if you have a specific timeline in mind.